We are your reliable IT department.
“We work as a team to take care of all your technology needs A through Z”
Our specialty is small- to medium-sized businesses (from 10 to 150 computers and servers). We have clients ranging from small offices to clients running 90,000 square-feet warehouses with multiple locations on both sides of the US.
“RELION IS OUR OUTSOURCED IT, ALTHOUGH OFTEN TIMES THEY FEEL MORE IN-HOUSE.” –Wayne Lee, Powertec Fitness
We like for our clients to think of us as their IT department; whatever you would ask your on-site IT department to do, we do.
When it comes to IT tasks, the idea is that you should have no worries about who does what. IT = our job.
We service businesses in LA and Orange County.
4 Reasons To Choose Relion IT
#1 Easy & Fast Response Time.
Our Help Desk phone support has an average hold time of 14 seconds.
We make sure we have enough local techs to staff the phones and emailed tickets (emergency service, at no extra charge, from 6 to 8AM and 4:30 to 9PM), 365 days per year). At least 95% of our services are done remotely but we are happy to go onsite.
#2 Customer Service is Our Top Priority
Bottom line – we want you to be satisfied. If something is urgent, we want you to call.
There is no need to submit a ticket and wait. If something is not urgent or needs to be scheduled, send us an email and we will respond within 20 minutes.
#3 We Handle Your Technology Needs A-Z
We support everything IT from servers to cell phones.
- We manage your network & servers
- We make it possible to access all of your files securely from out of the office
- We offer a great phone system if you need it or need to replace your current one
- We support your business’s email accounts, monitor the health of your computers & more!
#4 IT Support at a Reasonable Fixed Rate
Simply, we offer unlimited, complete IT support at a reasonable, fixed rate. We offer a monthly, fixed-fee agreement that is cancelable with a 30-day written notice. What is covered? Pretty much everything. Give us a call today to get a quote for your business needs.